QNB keeps abreast of developments in these areas to pioneer digitalization and innovation. Products, services, and processes are developed with an innovative and customer-oriented perspective to “Becoming 1 with the World” and to adapt to new technologies and changing customer expectations. Believing that the different services to be offered after digital transformation will have a significant impact on customers’ choice of banks, the Bank aims to meet customers’ needs 24/7 and keep their experience at the best level.
QNB Mobile & Digital Bridge and Internet Branch
Through QNB's QNB Mobile app, you can become a QNB customer without needing to visit a branch or provide a wet signature, giving you seamless access to banking products and services. After downloading QNB Mobile from your phone’s app store, you can fill out the application form, and complete the process quickly and securely via a video call to become a QNB customer. For more detailed information, please click here.
Through its Digital Bridge Platform, QNB offers firms tailored digital solutions for their needs in areas such as e-commerce, logistics, accounting, and human resources, alongside banking services, thereby partnering with them in their digital transformation. As Türkiye’s first and only Platform Banking service, Digital Bridge enables firms to instantly access over 20 digital solutions that streamline their operations, saving both time and money with a single password.
Aligned with its Becoming 1 With the World sustainability vision, QNB has integrated the Captanomy Carbon Footprint Calculation Solution into the Platform to support firms in their green transformation. This integration significantly aids businesses in both their digital and green transitions.Additionally, firms can easily access the information they need throughout their digitalization journey via the Digital Bridge Academy available on the Platform. The various training programs offered by the Digital Bridge Academy aim to enhance firms' digital and sustainability literacy.
For detailed information about Digital Bridge, used by over 300,000 companies, click here or download and start using Türkiye's first SME super app.
QNB's Internet Branch allows customers to carry out their banking transactions quickly and securely from anywhere, at any time. For more detailed information, please click here.
KOBI Cloud
QNB provides its customers with the opportunity to make transactions via KOBI Cloud without being physically in the Bank. KOBI Cloud project was realized in 2013 with only 10 customer advisors and limited transaction authority for the first time in the sector. It turned into an organization capable of performing 95% of transactions made in the bank branch with 80 customer advisors by the end of 2022. KOBI Cloud delivers service to an average of 120 thousand customers on a monthly basis and help them meet their needs.
