DEAR CUSTOMER, WE WOULD LIKE TO INFORM YOU REGARDING THE LAW ON THE PROTECTION OF PERSONAL DATA FOR PROCESSING YOUR PERSONAL DATA WITHIN THE SCOPE OF PROCESSES FOR OPEN BANKING/PAYMENT INSTRUCTION INITIATION:
General Framework
Information of any nature that you provide to QNB Bank A.Ş. (“QNB”) within the scope of your application and enables to determine your identity or make your identification ascertainable shall be considered and defined as Personal Data as per provisions of Law on Personal Data Protection (“KVKK”) numbered 6698.
As QNB, we would like to inform you that we carry out our operations by giving priority to security of your personal data in all products and services provided to you and by attaining utmost care to security of your personal data; we take measures of highest level to protect integrity and accuracy of your personal data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy.
It is our fundamental principle to use your personal data for your banking transactions and protect your fundamental rights and freedoms as well as privacy of your private life.
Your Processed Personal Data, Conditions to Process and Purposes to Process
1. ID information (name, surname, ID number etc.)
- With the aim of business activities to be carried out/audited, service production and operation processes to be carried out, providing information to authorized persons, entities and institutions on the grounds of conditions of fulfilling legal obligations of the data controller to process,
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried out, providing information to authorized persons, entities and institutions on the grounds of processing by explicit consent
2. Transaction Security Information (IP address, transaction ID information, log records etc.)
- With the aims of information security processes to be carried out and ensuring the security of data controller operations processing on the grounds of obligation of processing data for rightful interests of data controller, on the conditions of fulfilling legal obligations of data controller and of avoiding any harm to fundamental rights and freedom of relevant person,
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried out and providing information to authorized persons, entities and institutions on the grounds of processing by explicit consent
3. Customer Transaction Information (account and card transactions information, transaction amounts etc.)
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried and providing information to authorized persons, entities and institutions out on the grounds of processing by explicit consent
4. Finance Information (IBAN number, account information, card number etc.)
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried and providing information to authorized persons, entities and institutions out on the grounds of processing by explicit consent
Method of Collecting the Personal Data
With your consent, your personal data shall be collected completely automatically, on the condition of using the electronic media, to be obtained by means of the databases of the authorized institutions and agencies (BKM-TCMB) if required by laws as per the Banking Law No. 5411 and other related legislations.
Transfer of Personal Data
Your personal data shall be transferred
- To authorized public organizations and institutions such as TCMB, BKM, BRSA, GİB, MASAK, with the aim of carrying out operations in compliance with the legislation, providing information to authorized persons, entities and institutions,
- To legal and administrative authorities with the aim of following up and carrying out legal affairs.
Your Rights as the Data Owner and Application to QNB
As the Data Owner, you can submit your requests within the scope of the 11th article of Law On Protection Of Personal Data no.6698 that “regulates the right of the data owner in line with the “Communique on Application Procedures and Principles to Data Supervisor
- by using Application Form which can be obtained from the branches of QNB or by providing a letter along with documents proving identity (identity card, driving license, passport, etc.) by personal application
- by means of secure electronic signature, mobile signature or registered electronic mail address which has been notified earlier to the Bank and is available in the systems of QNB
With regard to requests, the following must be stated:
- Data Owner’s name, surname and signature, if the request is made in written,
- TR ID number if the applicant is citizen of Turkey Republic; citizenship of the applicant if a foreigner; passport number or ID number if available,
- Domicile or workplace address to send notifications,
- Electronic mail address, telephone and facsimile to send notifications,
- The subject of the request
must be stated; and related information and documents must be enclosed to the request. These applications shall be accepted after your identity is confirmed by QNB and you shall be informed in written or via electronic media within the legal durations.
In written application, the submission date of the document to QNB is deemed as the application date. In the event that the applications are submitted by other methods, the date of receipt by QNB shall be deemed as the application date
Trade Registry No: 237525 Mersis no: 0388-0023-3340-0576 Trade name: QNB Bank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnb.com.tr Telephone Banking: +90 850 222 0974
