DEAR CUSTOMER, WE WOULD LIKE TO INFORM YOU REGARDING THE LAW ON THE PROTECTION OF PERSONAL DATA FOR PROCESSING YOUR PERSONAL DATA WITHIN THE SCOPE OF YOUR QNB PRİVATE BANKİNG SAFE 24/7 SAFE DEPOSİT BOX AND SAFE DEPOSIT BOX APPLICATION:
General Framework
Information of any nature that you provide to QNB Bank A.Ş. (“QNB”) within the scope of your safe deposit box application and enables to determine your identity or make your identification ascertainable shall be considered and defined as Personal Data as per provisions of Law on Personal Data Protection (“KVKK”) numbered 6698.
As QNB, we would like to inform you that we carry out our operations by giving priority to security of your personal data in all products and services provided to you and by attaining utmost care to security of your personal data; we take measures of highest level to protect integrity and accuracy of your personal data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy.
It is our fundamental principle to use your personal data for your banking transactions and protect your fundamental rights and freedoms as well as privacy of your private life.
Your Processed Personal Data, Conditions for Processing, Purposes of Processing
1. ID information (name, surname, title, TR ID Number, tax identification number etc.) shall be processed:
- Based on the processing condition that is Projected explicitly by law; with the processing purposes of Agreement processes to be carried out, The legal transactions to be followed up and carried out,
- Based on the processing conditions that are It is necessary for the Personal Data belonging to the parties of the contract to be processed provided that it is directly related to drawing up or fulfillment a contract, It is obligatory for QNB to fulfill its legal obligations; with the processing purposes of Agreement processes to be carried out, Service sales processes to be carried out, Service production and operation processes to be carried out, The legal transactions to be followed up and carried out.
2. Biometric Data (Fingerprint)
Based on the condition of explicit consent processing; It will be processed for the purposes of managing service production and operation processes.
3. Contact Information (contact address, phone number etc.) shall be processed:
- Based on the processing condition that is Projected explicitly by law; with the processing purposes of Agreement processes to be carried out, The legal transactions to be followed up and carried out,
- Based on the processing conditions that are It is necessary for the Personal Data belonging to the parties of the contract to be processed provided that it is directly related to drawing up or fulfillment a contract, It is obligatory for QNB to fulfill its legal obligations; with the processing purposes of Agreement processes to be carried out, Service sales processes to be carried out, The legal transactions to be followed up and carried out.
4. Customer Transaction Information (Account number, safe deposit box number, customer base number etc.) shall be processed:
- Based on the processing condition that is Projected explicitly by law; with the processing purposes of Agreement processes to be carried out, The legal transactions to be followed up and carried out,
- Based on the processing conditions that are It is necessary for the Personal Data belonging to the parties of the contract to be processed provided that it is directly related to drawing up or fulfillment a contract, It is obligatory for QNB to fulfill its legal obligations; with the processing purposes of Agreement processes to be carried out, Service sales processes to be carried out, Service production and operation processes to be carried out, The legal transactions to be followed up and carried out.
5. Transaction Security Information (Password and password information, etc.)
It will be processed for the purposes of carrying out Information Security Processes, Detecting and Reporting Suspicious Transactions Activities, based on the processing conditions that is mandatory for QNB to fulfill its legal obligations and that it does not harm the fundamental rights and freedoms of the data subject, and that data processing is mandatory for QNB's legitimate interests.
6. Legal Transaction Information (signature etc.) shall be processed:
- Based on the processing conditions that are It is necessary for the Personal Data belonging to the parties of the contract to be processed provided that it is directly related to drawing up or fulfillment a contract, It is obligatory for QNB to fulfill its legal obligations; with the processing purposes of Agreement processes to be carried out, Service sales processes to be carried out, Service production and operation processes to be carried out, The legal transactions to be followed up and carried out.
7. Visual and Audio Records (photos, ID image, camera recording etc.) shall be processed:
- Based on the processing conditions that are It is necessary for the Personal Data belonging to the parties of the contract to be processed provided that it is directly related to drawing up or fulfillment a contract, It is obligatory for QNB to fulfill its legal obligations; with the processing purpose of Service sales processes to be carried out.
- Based on the processing condition that data processing is mandatory for the establishment, use or protection of a right; It will be processed for the purposes of Carrying Out / Supervising of Business Activities, Carrying Out Goods / Services Sales Processes.
Methods of Collecting the Personal Data
As from the moment of establishing this relationship with the Bank and/or as long as such legal relationship remains, your personal data shall be collected by non-automatic means as per the Banking Law numbered 5411 and other relevant legislations which our bank is subject to, through the notifications that you shall make with the agreements and information forms and other documents related to your safe deposit box application.
Transfer of Personal Data
Your personal data that you shared with QNB can be transferred to 3rd parties stated below;
- With the purposes of Authorized persons, organization and institutions to be informed; to the Authorized Public Organizations and Institutions such as BRSA, GİB, MASAK, Ministry of Treasury and Finance.
- With the purpose of The legal transactions to be followed up and carried out; to the Legal and Administrative Authorities.
Your Rights as the Data Subject and Application to QNB A.Ş.
As the Data Subject, you can submit your requests within the scope of the 11th article of Law On Protection Of Personal Data no.6698 that “regulates the right of the data subject in line with the “Communique on Application Procedures and Principles to Data Controller
- by using Application Form which can be obtained from the branches of the Bank or by providing a letter along with documents proving identity (identity card, driving license, passport, etc.) by personal application
- by means of secure electronic signature, mobile signature or registered electronic mail address which is available in the systems of the Bank
With regard to requests,
- Data Subject’s name, surname and signature, if the request is made in written,
- TR ID number if the applicant is citizen of Republic of turkey; nationality of the applicant if a foreigner; passport number or ID number if available,
- Domicile or workplace address to send notifications,
- Electronic mail address, telephone and facsimile to send notifications,
- The subject of the request
must be stated; and related information and documents must be enclosed to the request. These applications shall be accepted after your identity is confirmed by QNB and you shall be informed in written or via electronic media within the legal durations.
In written application, the submission date of the document to QNB is deemed as the application date. In the event that the applications are submitted by other methods, the date of receipt by QNB shall be deemed as the application date.
Trade registry number: 237525 Mersis no: 0388-0023-3340-0576 Trade name: QNB Bank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnb.com.tr Telephone Banking: +90 850 222 0974
